Dhaval Sarvaiya
How eCommerce Automation Can Improve the SaaS Customer Experience
Introduction In today's fast-paced, technology-driven world, customers have come to expect quick and convenient experiences in all areas of their lives, including online shopping. As a result, SaaS companies must keep pace with these changing expectations to remain competitive and succeed in the eCommerce space.…
7 Customer Retention Strategies to Implement in the Face of Economic Uncertainty
The news headlines over the past few months have been nothing but grim. And with inflation rates and the price of consumer goods sitting at record highs, a new Bloomberg Economics model projection is effectively certain that within the next 12 months, the US will...
12 Online Business Tips for Your eCommerce Store to Enhance Customer Experience & Drive...
The e-commerce industry is booming, with online sales growing at an exponential rate. There are so many things to consider when launching your own eCommerce store. Keeping up with the fast-paced world of e-commerce is no easy feat, which is why many businesses fail to...
Learning the Value of Customer Service in Education and How to Improve It
"The customer should feel valued" - this phrase is repeated like a mantra by everyone, from small coffee shops to technology giants. But in the education sector, most players still understand customer service as small classes, decent food for children, and teachers who agree...
Automation Testing: The Ultimate Way to Enhance Customer Experience
Marketing is a crucial aspect you need to consider for the success of your organization. In order to dominate the current flooded and highly competitive business world, you need to adopt unique and creative means of elevating your brand to the outside world to...
9 Ways to Improve your Facebook Ads Bid Strategy
In recent months, the Facebook advertising space has been plagued with unique setbacks due to the latest privacy policies and the pandemic. As a result of these changes, Facebook advertisers are now required to do more than was necessary a few years ago to...
How to Create the Best Customer Experience for an E-commerce Website?
The consumer world has seen the biggest trends in the last decade. It is the trend of shifting to online retail and purchases. Customers are becoming more and more accustomed to online shopping, from clothing to appliances to almost anything that you can sell...
MVP In Software Development: Why Is It Essential For Your Customer’s Retention?
Do you use MVP in software development? MVP, or Minimum Viable Product is a concept that enables software or other companies to launch a relatively low cost and effort version of their product to test it prior to full development. Even from that brief...
How Augmented Reality (AR) Continues to Transform Customer Experience
It's natural to feel enthusiastic when we hear about new technological advancements. Often, though, these technologies have little effect on our daily life. Only a handful are game changers, with the most being minor amusements. AR has a wide range of real-world applications, and...
How to Build a Customer Experience (CX) Strategy in 2022
To fulfill the ever-increasing demands of their consumers, businesses in every sector must adapt and raise the bar in terms of customer experience (CX). Because of the value it carries, businesses have begun to establish new positions and programs to integrate and improvise customer...
How to Use Product Analytics to Build Better User Experiences in SaaS
Acquiring new users is great, but how do you keep those users so satisfied that they return to your product again and again? That’s where product analytics comes in. By collecting and analyzing data on how users interact with your product, you can develop...
Top 6 Ways Social Media Can Help Build Customer Loyalty
In addition to the standard customer retention strategies, companies nowadays have to divert more and more attention to another medium — social media. Social media can be one of the best places to build customer loyalty because, by its very nature, it encourages engagement between...
Adapting Changing Consumer Behavior Is Must In The Post COVID-19 World
Image Source The COVID19 Pandemic has had a devastating impact on our economy. Plenty of small businesses had to shut down temporarily, most of them aren’t opening back up ever, as per a Yelp report. The Businesses that are looking to open up are...
How Mobile Commerce App Delivers a More Engaging Shopping Experience Through AR?
The use of augmented reality (AR) in the retail space has already become too popular to deliver an engaging shopping experience. The promise of immersive experience apart, Augmented Reality (AR) continues to ensure real-time interactions between real-life and digital presentations. Augmented reality...
How Augmented Reality will Redefine the Customer Engagement Game?
Customer engagement is like climate change. Everybody knows about it, everybody wants to make things better, but hardly few are taking actions. Almost every business on this planet has the goal to maximize customer engagement. In fact, some even measure business success with customer...
5 Customer Experience Strategies That Will Make Your Business Conversion Friendly
Price and quality. Across the ages, these have remained the top considerations for customers when it came to making a buying decision. But, the modern customer considers one more factor before deciding to commit themselves to a purchase. Guess what? It is a customer experience....
Augmented Reality is Ready To Level Up Your Customer Experience
Every innovation in technology opens the door for marketers to try new ways to delight their customers. And one of such innovations is augmented reality. AR has many real-world applications, and one realm that AR is transforming is the brand-customer relationship. 71% of customers said...
Successful Entrepreneurs Focus Equally on App Marketing and Development
The time when there are 85% of consumers prefers apps over websites it has become imperative for businesses to market their apps vigorously to reach a wider audience. But unfortunately, there are some entrepreneurs who think developing an awesome app can give them a...
Why Buyer Persona Analysis is Vital for Developing a Mobile Application
Let’s admit it. - In order to develop a successful mobile app, you’ve to know about your customers as much as you can. And well-defined customers usually start with a buyer persona. Buyer persona gives a clear picture of your users’ needs, desires, and...