Melissa Cohen | CustomerThink

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Melissa Cohen

Melissa Cohen, managing partner at Metis Communications, turns emerging companies into industry influencers. Her collaborative and analytical approach has delivered measurable business results for numerous organizations.

Are you a bad customer? How to get better

Melissa Cohen - December 17, 2016

You’re angry. You just went to a high-rated restaurant that has been the talk of the town. Your food was expensive, as expected. It...

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