Louisa Osmond
Three ways to reimagine your brand for enduring customer driven business success
Where do you see your business in 30 years? It’s 1993 and AOL is the most popular search engine. Fast forward thirty years and there’s a whole generation of Google users who’ve never even heard of it. Imagine the number of brands that have experienced...
Why Lean Six Sigma is a customer centric tool for every employee
This week I started my Lean Six Sigma (LSS) journey with the introductory session to the Yellow Belt qualification and my mindset has already been altered. Like many people I’d heard of LSS, but didn’t really know what it is or does. Other than...