Lisa is the Senior Content Manager at Radius, where she runs all content marketing operations. She's responsible for building a brand around data science and B2B marketing, as well as educating customers and prospects about Radius's marketing intelligence platform.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.