Marketing Strategist, Technology Marketer, Entrepreneur, Photographer, Foodie and family guy. I have been lucky to be at the heart of the Web, Social, Mobile and Cloud revolutions working for companies like Microsoft, Rackspace, Motorola and BazaarVoice. Today I work as VP of Product Marketing and Strategy for SolarWinds a public (stock: SWI) fast-growing technology company. I enjoy sharing my thoughts on strategy, marketing and leadership.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.