Elisa Ciarametaro is an Inside Sales Strategist and Principal of Exceed Sales in New York, NY. Sales and marketing executives work with Elisa to create strategies, inside sales teams and outbound prospecting initiatives that exceed prior results. Companies gain reliable market intelligence, well-qualified leads, more profitable pipelines and more accurate revenue forecasting. She's been repeatedly named among 50 Most Influential People in Sales Lead Management by the Sales Lead Management Association.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.