Alister Esam
Alister Esam
I help businesses perform at their best using my expertise in business process management and strategic planning.
5 Effective Strategies in Using Customer Journey Mapping Software
Customer journey mapping enables interactions with a company to be visualized, sequentially, along a mapped timeline. This shows the journey from brand discovery to...
6 Easy Steps to Building a Solid Talent Pipeline Framework
Any business manager wants their business to run as smoothly as possible. This doesn’t just mean finding the right workflow management software; it means...
5 Actionable Tips in Improving Mobile User Onboarding Process
Mobile app retention rates are famously low. With only 25 percent of people continuing to use an app after day one of installation, it’s...
8 Key Tips for Improving Your Small Business Procurement Process
What exactly is a procurement process? That’s probably the first question on your mind as you click on this article, and that’s understandable. A procurement...
7 Reasons to Consider Automating Your Business Process
Businesses become more complex as they grow and develop. To deal with this, it becomes necessary to start implementing process workflows. But even the most...
5 Ways to Improve Your Ecommerce App Uninstall Rate
Ask any retailer: losing customers is never a good thing. In many ways, this is business 101. To improve the prospects of your company...
How to Execute Full-Scale Website Quality Assurance
For today’s website developers, quality assurance testing is an essential part of site construction. Despite our best efforts, mistakes and bugs can creep into...