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Information Builders Inc Chooses Business Analytics Summit to Target New Customers

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Salesforce.com Unveils the Next Chapter in the Customer Service Revolution with Service Cloud 2

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Cegedim Dendrite Launches Mobile Intelligence 5.0

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Informatica and Intel Team to Support Customers Using SWIFT in Service-Oriented Architectures

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Silverpop Integrates SeeWhy to Help Web Conversion

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Networks for Counsel 2009 Study Results

Vanessa DiMauro -

Oracle Announces Integration of OracleR CRM On Demand with Partner InQuira’s Web Self-Service Applications Available On Demand

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Prestige Resorts Connects With WiredContact Enterprise for Efficient, Affordable CRM

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Genesys to release valuable new customer research at CC & CM Expo – measures economic value of service to...

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Building Customer Relationships is a Journey: Does Your Social Media Plan include a Map?

John Todor -

Blueview expands with acquisition of live events specialist LA Promotions

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Pitney Bowes to showcase latest range of postal solutions at Post-Expo in Hanover

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ClickFox and Greenplum Partnership Drives Next-Generation Customer Experience Analytics Solution

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A Brief History of SCRM

Esteban Kolsky -

Pfizer’s Ethics Violations Hurt All of Us

Andrew Rudin -

Asigra Partners with Hitachi Data Systems to Bring High-Throughput Cloud Backup and Recovery to the Midmarket

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Should we take CMOs and CSOs, tie them up back to back (their normal relationship) and plop them down...

Dick Lee -

What Kind of Online Customer Engagement Leads to Sales?

John Todor -

Oracle Announces Integration of Oracle(r) CRM On Demand With Partner InQuira’s Web Self-Service Applications Available On Demand

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How I Paid For Graduate School: A Surprising Opportunity to Say Thanks

Jill Griffin -
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