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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Customer Experience
Page 512
Customer Experience
Holiday shopping facts show seasonal shifts for consumers
James Ainsworth
-
October 24, 2014
Outside-In Customer Experience Is The Best Offensive Strategy
Christine Crandell
-
October 23, 2014
Is Tesco a lesson in taking your eye off the customer?
Dave Frankland
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October 23, 2014
We will rock you: five ways to excite your customers
Heather Foley
-
October 23, 2014
Together, Customer Success And Customer Marketing Can Create A Better Customer Experience
Chad Horenfeldt
-
October 23, 2014
Mind-numbing Consistency and CX
Leslie Pagel
-
October 23, 2014
Customer Experience is the New Television Advertising
Michael Allenson
-
October 23, 2014
What IS a Customer Touchpoint?
Jeannie Walters
-
October 23, 2014
Do You Know the Lifetime Value of Your Customer?
Shep Hyken
-
October 23, 2014
Book review: Outside In
Paul Laughlin
-
October 22, 2014
5 reasons why you are losing customers and how to prevent it
Tracy McAvoy
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October 22, 2014
Big Data Integration and Your Customer Genome
Bob Hayes
-
October 22, 2014
Getting Employee Buy-In for Your #CX Transformation
Annette Franz
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October 22, 2014
Understanding Customers: Behavioral Psychology Becoming an Essential Skill
Gerardo Dada
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October 22, 2014
‘Customer excellence is here: it’s just not very evenly distributed yet’. The Nunwood 2014 UK Customer Experience Excellence Report
Ian Golding
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October 21, 2014
Putting the Power of Your People to Work for Customer Centricity
Colin Shaw
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October 21, 2014
Why Listening Communities Belong in Your Marketing Strategy
Vanessa DiMauro
-
October 21, 2014
Creating a Customer Centric Culture: How to Use NPS to Its Maximum Advantage
Deborah Eastman
-
October 20, 2014
Disney Finds Magic In Reciprocity Marketing
Ernan Roman
-
October 20, 2014
Managing Customer Relationships, One at a Time
Randy Brandt
-
October 20, 2014
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