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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Enterprise Technology
Customer Analytics
Page 94
Customer Analytics
Nate-Silvering Small Data Leads to Internet Service Provider (ISP) industry insights
Bob Hayes
-
August 7, 2013
Framing Big Data, part 1 of 2
Joseph Dager
-
August 6, 2013
Tools for Tracking Customer Behavior over Time
Gary Angel
-
August 5, 2013
Can you manage uncertainty without a good grasp of numbers?
Joseph Dager
-
August 3, 2013
Should we question Big Data?
Joseph Dager
-
July 31, 2013
How an Interaction Analytics Team is Like a Pro Golfer’s Entourage
Ryan Pellet
-
July 31, 2013
Dan – The customer-focused sales professional
Patrick Gibbons
-
July 30, 2013
Practitioner Interview Series: Brett Cohen of AOL
Eric Siegel
-
July 29, 2013
The Center of Analytics Success? Communication!
Paul Barsch
-
July 29, 2013
57 KPIs (and Nothin’ Clear)
Dave Harper
-
July 29, 2013
Understanding Consumer Choice
Gary Angel
-
July 29, 2013
Finding More Meaning than Only a Mean
Dave Fish
-
July 28, 2013
Customer Effort Score(tm) and NPS: Gangnam Style Metrics?
Randy Brandt
-
July 28, 2013
A New Tool for Understanding People’s Emotions – Beyond Verbal
Michael Plishka
-
July 26, 2013
How to Use Big Data to Improve the Waiting Line Experience
Perry Kuklin
-
July 26, 2013
Cindy – The customer-focused technical support specialist
Patrick Gibbons
-
July 25, 2013
Customer Segmentation: Using Behaviors to drive Data-driven Marketing
Mark Price
-
July 24, 2013
The Customer Insight Lab of the Future
Christopher Brown
-
July 23, 2013
Establishing Website and Customer Value
Gary Angel
-
July 21, 2013
Julie – The customer-focused account manager
Patrick Gibbons
-
July 18, 2013
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Page 94 of 168
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