Tim Beeson
Tim Beeson
Tim Beeson is the Global Alliances Director of Natterbox, based in Chicago. He joined Natterbox in 2010 and has played an instrumental role in forging alliances for Natterbox with Salesforce. Previously, Beeson led the Natterbox UK sales division and global alliances segment, securing large accounts like Groupon.
Efficiency in the age of COVID-19: how businesses can ensure employees are equally effective at home or in the...
The coronavirus pandemic has impacted each and every one of us. From the way we work to the way we shop, play and converse...
Holiday cheer can last well into the new year for customers and contact center staff
The holidays are here, but it won’t be long before the glowing decorations are packed up and stored away until next year. It’s the...
The digital transformation is about people, not just technology
The coronavirus pandemic has served as an important reminder of the need to work together. At a time when employees are widely distributed, with...
How cloud technology can help businesses reach more customers globally
We live in a global economy, but that doesn’t mean it’s easy for every organization to go global. Many small and medium-size businesses struggle...
Call centers are putting customer financial data at risk – here’s how to stop it
Everyone knows about the risk of credit card skimmers at gas stations and ATMs, particularly those located away from official bank branches. The convenience...
Social distancing is the ultimate test case for remote work
There once was a time when employers asked, “Is remote work the future?” Now, in an effort to practice social distancing, many businesses have...
How AI and customer service talent are coming together for greater efficiency and productivity
A new industrial revolution is upon us, and it is being led by a whole host of groundbreaking technologies, including artificial intelligence (AI). From...