Migs is the Content Strategist for ReviewTrackers. He loves sharing his marketing knowledge to help businesses succeed, and has helped brands like Intel, Dell, Honda, and Acer communicate more effectively to audiences. His work has appeared on Forbes, the New York Times, CNN, and Ad Age, among others.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.