Matt Price
Matt Price
Matt Price is the Founder & CEO of Crescendo, the world’s first AI-native contact center. He previously spent more than a decade at Zendesk Labs, where he founded the company’s European operation and led global marketing of products and strategic projects as SVP and Executive Leader. Earlier in his career, he held leadership roles at several high-growth software companies, three of which went public and two that were acquired.
Why Your Current CX Strategy Won’t Survive the Next 18 Months
Many CX leaders think this moment is about adding AI tools. That’s simply not true. For the past 60 years, technology has shaped not just...