Matthew Smith
Matthew Smith, Mr.
Matt is responsible for the Conversational AI practice at Cognizant.This team provides deployment, advisory and support services to help brands develop a Customer First conversational strategy, operationalize and scale their solutions and ensure the privacy, security and trust of their customers. Matt holds a bachelor degree in Business Administration from Stetson University, where he majored in Marketing.
Is Conversational Part of Your AI strategy?
How companies engage with customers is quickly evolving as conversational AI moves beyond simple voice interfaces and basic chat to offer end-to-end transactional capabilities....