Leigh Anne Dunkin
Relentlessly prioritize consumer-grade software in the enterprise
For years technologists talked about “consumerization of IT” and yet to this day most enterprise software remains clunky, inflexible, and cumbersome. This is in...
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Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies
CustomerThink founder and author Bob Thompson reveals the five organizational habits of successful customer-centric businesses.
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