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Jeb Dasteel

Jeb Dasteel
Jeb operates Dasteel Consulting and the Customer Strategy Alliance, focusing on advising Chief Customer Officers and helping organizations develop or refine their customer strategy. Jeb served as the global Chief Customer Officer for Oracle from early 2008 to September 2019. In this role, he worked with the Chief Executive Officer, Board of Directors, and Executive Committee members to implement enterprise goals for the Oracle customer strategy. Jeb also served as an executive coach, sponsor, and troubleshooter for large enterprise accounts, strategic deals, and complex customer projects.

Building a Holistic Customer Strategy to Invest in Your Customers (Part Three)

Three-Part Series by Jeb Dasteel This is the third article in a three-part series exploring what companies need to do to develop a comprehensive customer...

Building a Holistic Customer Strategy to Invest in Your Customers (Part Two)

Three-Part Series by Jeb Dasteel This is the second article in a three-part series exploring what companies need to do to develop a comprehensive customer...

Building a Holistic Customer Strategy to Invest in Your Customers (Part One)

Three-Part Series by Jeb Dasteel This is the first article in a three-part series exploring what elements companies need to develop a comprehensive customer strategy,...

Delivering Business Outcomes: How to Help Your Customers Realize Value (Part Four)

A Four-Part Series by Jeb Dasteel and Amir Hartman In this last article of our four-part series on value realization and the subscription economy, we...

Delivering Business Outcomes: How to Help Your Customers Realize Value (Part Three)

A Four-Part Series by Jeb Dasteel and Amir Hartman In this third piece of our series on value realization and the subscription economy, we discuss...

Delivering Business Outcomes: How to Help Your Customers Realize Value (Part Two)

A Four-Part Series by Jeb Dasteel and Amir Hartman This is the second article in a four-part series on value realization and the subscription economy,...

Delivering Business Outcomes: How to Help Your Customers Realize Value (Part One)

A Four-Part Series by Jeb Dasteel and Amir Hartman This is the first article in a four-part series on value realization and the subscription economy,...

3 Areas Where CCOs and CIOs Can Partner To Build Competitive Advantage

We continue to see the role of the Chief Customer Officer (CCO) evolve. While in the past, we saw the CCO role primarily defined...

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