Jason is VP of Business Development at Transparent BPO, a trusted nearshore outsourcing provider. With more than 14 years of experience in the contact center industry, Jason has a passion for finding the right fit for his customers.He has had the pleasure of working with a broad array of sectors providing solutions that include customer care, customer acquisition, technical support, back-office operations, customer self-service solutions, and process improvement projects.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.