Jannecke Drangert-Hveding
Jannecke Drangert-Hveding
Jannecke Drangert-Hveding is a customer experience strategist, advisor and keynote speaker who helps organisations turn customer insight into measurable business results. She works with leaders to drive cross-functional transformation, strengthen loyalty and simplify journeys. Her focus is on linking experience improvements to retention, growth and profitability through practical governance, capability building and execution support.
What BTS’ ARIRANG launch can teach us about the future of marketing
BTS’s ARIRANG comeback, their first group album in four years, is shaping up to be a globally coordinated launch that could reset modern marketing standards.