Bill O'Kane
Achieving MDM Success: The Importance of Understanding the Why vs. the How
Over the years, we’ve seen a number of patterns evolve from our customers as they embark on their master data management (MDM) initiative. When...
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Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies
CustomerThink founder and author Bob Thompson reveals the five organizational habits of successful customer-centric businesses.
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