Andrei Petrik
Andrei Petrik
Andrei Petrik is the CEO and Co-Founder at NetHunt, a Gmail-based CRM system. Having been in the industry for more than 12 years, Andrei knows a thing or two about customer relations and business processes. Prior to developing his own product, Andrei was the Director of Product Management and worked closely with corporations on helping them implement enterprise-level CRM systems.
The CRM Revolution: Sales Automation and How Your Business Benefits
Source: Unsplash Human beings constantly straddle their technological peak. Where we were once impressed by sliced bread, these days we barely even bat an eyelid...
The Customer Advocacy Advocate: 4 Steps Towards a Positive Customer Experience
Source: Unsplash When people ask me what customer advocacy is, I tell them it’s customer service with a capital C. In my world, customer advocacy...
The Long & Lonely Road: How to Influence Pipeline Emotions
Credit: Unsplash If I’m angry, I’ll do something spiteful. If I’m happy, I’ll do something generous. If I’m unmotivated … well, I’ll do nothing. We...
Implementing a Customer Success Strategy In Post-Pandemic Business
When the Coronavirus hit in early 2020, the world went into lockdown. You know that. Reading this, you probably also know how SME businesses...