Alon Ghelber
From P&G to the Mountain: Why eCommerce CX Managers Should Think Like UX Designers
One common cliche in marketing is to look at what the competition is doing and improve on it. However, User experience is just as...
What Big Data Can Teach Us About Consumers Experience
"Big data" is a buzzword commonly thrown in a lot these days. Whether you're running an eCommerce business or brick and mortar retail, you...
Email Marketing for CX – Choosing The Right Platform
Customer experience is crucial for the sustained growth of your organization and essential to accelerate your digital transformation. Email marketing is the best way to...
Smooth Digital Transition For Small Sellers – The Quick Guide
We all have seen the times when online shopping wasn’t as big a market as it is now. Initially, we saw many small business...
Customer Feedback: The Ultimate Guide
Today's customer expectations are on the rise as a result of e-commerce transforming the online shopping experience. Data shows that 70% of customers state...
How To Win Customer Satisfaction During The COVID-19 Outbreak
WHY IS CUSTOMER SATISFACTION IMPORTANT? Customer satisfaction measures how satisfied a customer is with a product, experience, or service. Measuring customer satisfaction is crucial as...
How To Accelerate Your Digital Commerce strategy
As businesses continue to fight for survival in a COVID-19 world, brands such as Marc Jacobs and Alexander McQueen have tried to make digital...






