Alon Ghelber

Customer Feedback: The Ultimate Guide

Today's customer expectations are on the rise as a result of e-commerce transforming the online shopping experience. Data shows that 70% of customers state that winning their business is dependent on an understanding of how they use products and services.  While it is now easier...

How To Win Customer Satisfaction During The COVID-19 Outbreak

WHY IS CUSTOMER SATISFACTION IMPORTANT? Customer satisfaction measures how satisfied a customer is with a product, experience, or service. Measuring customer satisfaction is crucial as it helps businesses understand what they need to do to retain customers for long-term business growth. With a repeat customer...

How To Accelerate Your Digital Commerce strategy

As businesses continue to fight for survival in a COVID-19 world, brands such as Marc Jacobs and Alexander McQueen have tried to make digital their new normal. Companies like these have got creative with their online presence by adding value for their customers through...

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