Alex Shipillo is Senior Marketing Manager at Influitive, the advocate marketing experts. He's held a wide variety of startup marketing roles at Indochino, Pressly, TeamPages, and Penzu. Before that, he spent several years running a national non-profit dedicated to promoting youth entrepreneurship.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
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CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.