The Importance of Training and Development in the Workplace


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Organizations that work on a well-devised Training and Development roadmap run higher chances to attain their objectives in a planned manner. While aligning stakeholders and various departments remains one of the primary business goals, focusing on workplace training is another objective that cannot be ignored. This is because well-devised training and development programs are instrumental at:

• Improving the skills of employees
• Boosting the organization’s productivity
• Making the company culture more collaborative and transparent, and
• Reducing employee turnover rate

Let’s find out more about the significance of workplace training.

Advantages of Workplace Training

Proper training and development programs lay the foundation of a productive organization. Companies that invest in training their workforce are more likely to get the projected return on investment, consistently.

Here is more on the overall benefits of workplace training.

1. Makes the new hires feel at home

Onboarding helps new hires to be aware of the work culture, inspire loyalty, and gain knowledge about everything pertaining to their work profile in the organization. Simply put, it enables the new employee to be well adjusted to the office environment.

2. Better engagement

Around 93% of employees believe that workforce training has improved their engagement level. They can interact better with their team members and contribute towards the productivity of the business.

3. Skills Enhancement

Training programs bring all employees – whether newly hired or experienced employees, up to date with the skills relevant to their industry and roles. They also inculcate values associated with work ethic and teamwork.

4. Helps in performance appraisals

Training helps employees to improve their performance, which in due course assists them in getting well deserved appraisals. A solid training program builds consistent productivity and boosts performance of employees, which ultimately may result in a healthy appraisal.

5. Makes the employees responsible

Workforce training and development programs empower employees to take up responsibilities at higher levels. For instance, leadership training programs might enable an employee to take up the responsibility of project manager with ease.

Effective Workplace Training Program

There isn’t a universal training program structure that satisfies the requirements of every organization and their employees. This is because every business is nuanced, and employee needs are different for different departments in different organizations. However, there is a basic framework that can be followed for any training program.

1. Assign a dedicated manager

Designating someone as the training manager helps your organization in executing training initiatives as well as tracking progress. A dedicated role ensures that all efforts are focused without underutilizing resources.

2. Employee assessment

The workforce training manager assesses the needs of the employees to identify potential gaps in their strengths and skills. This assists in developing a training program that addresses the challenges and vulnerabilities faced by the team.

3. Align Training with Company goals

Aligning the employee’s assessment with the goals of the company is the next step. The manager analyzes the potential outcome of the training program and its effect on the company’s overall goals.

4. Create benchmarks

Keeping employee growth and company requirements in mind, the training manager starts setting goals for the workplace training program. This helps drive the program workflow to ensure success.

5. Engaging curriculum

The training manager creates a focused, interactive, and unique training curriculum to keep the employees engaged during the training sessions. This phase can also include identifying potential tools or tech stack needed to support the training initiative for better outcomes.

6. Offer incentives

Be transparent with the objective behind the training program to avoid confusion and frustration among the employees. Also, offer some incentives to increase employee engagement and buy-in.

7. Include leaders as your program trainers

Include top-level managers in the program as instructors. This boosts the confidence of your workforce and leads to employee satisfaction.
All these steps can give way to an impressive, interactive, and result-oriented workforce training program. Nevertheless, it may be daunting to encourage the leaders to train the employees. Likewise, the training material you prepare for your employees may not click with them the way you expected.

With the business world suffering a major setback due to the pandemic, companies have suffered heavily. Many struggles to train their employees on work culture, business processes, skill enhancement, and several other aspects due to the many disruptions. Amid such chaos, Digital Adoption Platforms have transformed the way Enterprises look at technology and their ROI.

What are Digital Adoption Platforms?

Digital Adoption Platforms make way for effective workplace training by enabling the workforce to gain fluency and mastery over new tools and technologies through online training. Digital adoption provides for an all-in-one employee training solution in an on-demand format, thus emerging as the future of workplace training.

In the post-covid era, the reduced need for physical interaction in the workplace has pushed the development of technologies and infrastructural systems. This has standardized the work-from-home environment, in-turn making it significantly harder to implement training and development programs. DAPs prove to be the most effective solution to this business-critical challenge.

How do DAPs help in workforce training?

The Digital Adoption Platform acts like a one-on-one tutor. It takes the user on a virtual tour through a website or a web-based application. It gives a clear picture of the features and capabilities of the various applications at hand. The DAP helps with explaining the appropriate workflows to be followed. This interactive learning method leaves no room for confusion and provides the learner only with the information that they need to know as a part of their workplace training.

Digital Adoption Platforms are far more impactful than traditional training methods as they are highly effective at:
• Monitoring the engagement levels and performance of employees
• Providing personalized recommendations for a performance boost
• Imparting knowledge on active learning techniques, such as in-app walkthroughs
• Providing a tangible learning experience, with focus on real use cases

DAPs give workplace training programs a new dimension by optimizing processes and making them more valuable. With DAPs, organizations eliminate the constant need for investing in classroom training. It allows employees to learn independently, at their own pace.


In the wake of creating a conducive workplace environment, the importance of workplace training is on the rise in the corporate world. Companies nowadays prefer relying on online content prepared by their L&D teams to train employees. Modern day training and development methods do not rely on traditional classroom or seminar-room set-ups. Organizations that prefer keeping abreast of the latest trends and technologies must invest in Digital Adoption Platforms.

Revanth Periyasamy
An ardent tech geek who loves to write on trending topics and is a big fan of all things relating to marketing.


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