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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Customer Experience
Customer Loyalty
Page 198
Customer Loyalty
Bonding Employees with Customers: Moving the Culture Beyond Engagement to Ambassadorship
Michael Lowenstein
-
January 1, 2013
The customer is the center of the customer’s universe.
Micah Solomon
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January 1, 2013
The relationships you have with your existing customers are your key to success
Adrian Swinscoe
-
December 31, 2012
Gamification: a catch all motivator?
Vijay Dandapani
-
December 30, 2012
A skeptical look at 2012 and best practices
Maz Iqbal
-
December 30, 2012
Customer Service, Customer Experience and Customer Expectations – 25 Statistics To Help You Reflect, Review and Refocus In 2013!
Andy Hanselman
-
December 28, 2012
Voyeurism in loyalty programs
Vijay Dandapani
-
December 22, 2012
Customer Complaints: The Valuable Gift of Getting the Whole Picture
Michael Lowenstein
-
December 21, 2012
Linn and staying relevant to their customers
Adrian Swinscoe
-
December 20, 2012
Set Expectations – And Meet Or Exceed Them
Richard Shapiro
-
December 20, 2012
How Decisions Impact Customer and Company Growth
Jeanne Bliss
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December 20, 2012
Milton Waddams: Valuable Lessons From The World’s Most Alienated Employee and Customer
Michael Lowenstein
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December 18, 2012
Report: What Happens After A Good or Bad Experience?
Bruce Temkin
-
December 18, 2012
The dawn of the digital renaissance
Thompson Morrison
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December 17, 2012
Vosges Comes Out Smelling Like a Chocolate Rose
Barry Moltz
-
December 17, 2012
The Future of Loyalty Rests in Unexpected Places
Bryan Pearson
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December 17, 2012
Is Wells Fargo regaining its customer culture?
Christopher Brown
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December 17, 2012
Keeping the spark in long term Customer Relationships
Don Simons
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December 17, 2012
The changing employee-customer engagement paradigm
Vijay Dandapani
-
December 15, 2012
Play + Usefulness = Community = Stickiness = Better Customer Relationships and Higher Sales
Adrian Swinscoe
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December 15, 2012
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