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Value Added? It Depends on Who is Paying

Bob Apollo -

StreamServe Announces Private Beta Program for Correspondence Management and Transactional Output

News Editor -

Is It Time To Measure Employee Lifetime Value?

Graham Hill -

Building Loyalty the Southwest Way: Let Your Customers Drive the Discussion

Vandana Ahuja -

Social Computing Enables Private Relationship Networks, Too

Bob Thompson -

Turning Value on Its Head: The Active, Networked Individuals Are the Ones to Watch

Graham Hill -

Independentitanalyst.com Shifts Balance of Power From CRM Technology Vendor to CRM Buyer

News Editor -

Learning Methodologies and Customer Retention

Alan See -

Konica Minolta Business Solutions U.S.A. Names Richard K. Taylor Senior Executive Vice President and Chief Operating Officer

News Editor -

Going, Going … Gone? Why Are Big Brands Hitting the Skids?

Dick Lee -

The Basics of Touchpoint Chain – ABCDEF

Daryl Choy -

Optimizing Your Customer Portfolio: Who’s Covering Your Tail?

Jeremy Cox -

Danger and Opportunity in Social Media

Denis Pombriant -

Manufacture Customer Insight: Industrial Revolution Principles for Today’s Information Age

Scott Santucci -

Study: Three of Four People in the U.K. Are Lukewarm on Brand Loyalty

News Editor -

Siperian Secures $25 Million in Funding

News Editor -

A. O. Smith Water Products Company Wins Gold 1to1 Impact Award With Vertical Solutions’ PowerHelp

News Editor -

SubscriberMail CEO Authors Book of Email Marketing Tips To Improve ROI

News Editor -

More U.K. Companies Establish Loyalty Programs

News Editor -

Confirmit Delivers 68% Revenue Growth and 21% EBIT Margin

News Editor -
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