Puneet Mehta
Puneet Mehta
Puneet Mehta is Founder / CEO of Netomi, world's leading customer experience AI platform that autonomously resolves customer service issues and enables self-driving customer care. He spent much of his career as a tech entrepreneur as well as on Wall Street building trading and capital markets AI. He has been recognized as a member of Advertising Age's Creativity 50 list, and Business Insider's Silicon Alley 100 and 35 Up-And-Coming Entrepreneurs You Need To Meet.
Patience, Zero. The State of Customer Service in 2022
In the post-pandemic world, it seems to be even more common that, when situations don’t go a person’s way, they act out. While...
Top 5 AI Chatbot Best Practices, for the Ultimate Customer Experience
Designed to enhance the overall customer experience, AI-powered chatbots are widely used across industries, including financial services and insurance, telecommunication, Ecommerce and healthcare. Chatbots...