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Alex Yumashev

Alex Yumashev
Jitbit
CEO/Founder of Jitbit, spent the last 10 years developing a customer service software app so I know a thing or two about customer support.

Beyond The Basics: How To Improve Customer Service

Alex Yumashev -
If you lead a customer success team, you probably find yourself often wondering how to improve customer service. It's only natural to want to...

Customer Service Skills You Need to Master

Alex Yumashev -
So as to succeed at providing excellent customer service, you need a set of skills that drive customer satisfaction. These skills are the key...

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