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Isaac Kohen

Isaac Kohen
Isaac Kohen is VP of R&D at Teramind, a leading, global provider of employee monitoring, insider threat detection, and data loss prevention solutions.

Contact Centers Take On Remote Employee Management Challenges

It has been a year since COVID-19 hit the Western world, bringing most of our in-person interactions to a grinding halt. As face-to-face commerce...

Four Tips for Call Centers to Embrace Long-Term Remote Work Productively

After months of wide-spread lockdowns in response to the novel Coronavirus, many countries and companies are beginning to lift restrictions.  As this process begins, it’s...

Time to Take 10: Is Your Business Ready for CCPA?

Stay compliant with CCPA with these top 10 critical factors While most are well on their way to making good on their new year's...

Five Ways to Improve Customer Service Today, Tomorrow, and For Years to Come

The modern business landscape is more competitive than ever before. Traditional differentiators for brick-and-mortar shops including seasonal discounts, storefront accessibility, or product quality are...

10 Tips for Protecting Your Company’s Data Against Insider Threats in 2019

Perhaps because of their incredible scope or their shocking prevalence, data breaches are creating a lot of buzz right now. It seems that a...

October Is Cybersecurity Awareness Month: Time to Revisit Your Data Loss Prevention Strategy [Infographic]

As we are quickly approaching the end of 2018, the prevalence and pervasiveness of data breaches are at an all-time high. As Wired reported...

5 Breakthrough Technologies to Combat Insider Threats in 2018

Across all companies and departments, insider threats are on the rise. When companies traditionally look outwards for security threats, they should be looking inwards...

Data Breach Cost: When You Lose Your Customers

While the average total cost of a data breach may be trending downward, the average cost of $3.62 million remains a hefty price tag....

Protect Your Customers’ Data: Steps to Take to Beat the Insider Threat in 2018

Hackers get the headlines, but a data breach is more likely to originate inside your own office walls, all too frequently in customer service...

7 Ways Employees Benefit from Employee Monitoring

Donuts can have sprinkles, be jelly-filled or plain. This is usually the three criteria we ponder on our way to a weekly employee staff...

PCI Data Breaches: Keeping High-Risk Employees at Bay

PCI (Payment Card Industry) breaches are everywhere, and they’re not necessarily due to external hackers. Many of the top breaches in credit card information...

Are Insider Threats in Your Call Center? Say Good-Bye to Costly Data Breaches with Prevention-First Approach

Sage: An odious breach On August 15, 2016, an unauthorized user logged into the internal database of Sage, a successful UK based accounting software firm,...

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