Garry Rosenfeldt
Is It Worth Winning Back Lost Customers?
Why the answer may not always be yes, and how to know when to say no You can be certain that any article that uses...
Marketplace
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Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies
CustomerThink founder and author Bob Thompson reveals the five organizational habits of successful customer-centric businesses.
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Join us, and you'll immediately receive the e-book The Top 5 Practices of Customer Experience Winners.
