Home Authors Posts by Garry Rosenfeldt

Garry Rosenfeldt

Garry Rosenfeldt
Allant Group
Garry Rosenfeldt is a Principal, Analytics and Campaign Management at Allant Group, which provides marketing technology services that help businesses effectively acquire new customers, retain and grow existing customers, and win back lapsed customers. He has more than 25 years of experience in research & analytics, working for big name brands like Allstate Insurance, USAA, Harris Bank and Midas International.

Is It Worth Winning Back Lost Customers?

Garry Rosenfeldt -
Why the answer may not always be yes, and how to know when to say no You can be certain that any article that uses...

New Posts

MarketPlace

Featured Listings

Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.

Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.

Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies
CustomerThink founder and author Bob Thompson reveals the five organizational habits of successful customer-centric businesses.

© 1998-2024 CustomerThink