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Archive | Enterprise Technology

Fixing Your Intranet: A Guide For Leadership

Blog post by on April 18, 2014

The corporate intranet is a complex organism. This prettier, younger sister of earlier knowledge management tools is now ever-present in many larger enterprises. While intended to tap into pre-existing employee engagement and insight-sharing behaviors and encourage the …

Mobile CRM Drives Retailer ‘Clienteling’ Makeover

Blog post by on April 17, 2014

Remember the old-time shopkeeper who knew his customers so well that he practically had their orders ready when they walked through the door?In practice, few of us have probably known this type of retail experience. But it’s …

New Marketing Automation Buyer’s Guide Offers Valuable Advice

Blog post by on April 16, 2014

TrustRadius, an online community designed to help business software users make better product selection, implementation, and usage decisions, just released their first-ever “Buyer’s Guide to Marketing Automation Software.” The 44-page guide is based on 400 in-depth reviews …

Text Analytics 2014: Q&A with Fiona McNeill, SAS

Blog post by on April 15, 2014

I post a yearly look at the Text Analytics industry — technologies and market developments — from the provider perspective. This year’s is Text Analytics 2014. To gather background material for the article, and for my forth-coming …

Gartner seven technological trends for 2014

Blog post by on April 14, 2014

Gartner, Inc. has highlighted the top technological trends that will affect organizations in 2014. In the words of David Cearley – “We have identified the technologies that companies should factor into their strategic planning processes. This does …