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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Content Type
Blog
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Blog
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Fast Affordable Customer Experience Strategies
Lior Arussy
-
July 31, 2009
Is Starbucks 15th Avenue Their Ted, Song?
Kate Newlin
-
July 30, 2009
Remote Demos and Presentations – Audience Participation Seating Chart
Peter Cohan
-
July 30, 2009
Seven Challenges for Electronic Component Shortage Buyers
John P. Brown
-
July 29, 2009
How Customer Co-Creation is the Future of Business
Graham Hill
-
July 28, 2009
Going Waaaaaay Beyond Email – Ontier Pixetell
Peter Cohan
-
July 28, 2009
One of the Secrets of a Great Customer Experience…
Colin Shaw
-
July 28, 2009
Is It Time to Bring CRM Process Up to Snuff?
Dick Lee
-
July 27, 2009
Social Media 2.0 – The Next Generation
Axel Schultze
-
July 24, 2009
Email Transforms Website Conversion
Charles Nicholls
-
July 24, 2009
Amazon and Zappos: A Marriage Made in Retail Heaven?
Jeanne Bliss
-
July 24, 2009
Princess Cruises. Cloudy Marketing.
Andrew Rudin
-
July 24, 2009
Purchasing Perspective – Anticipating Salespeople’s Moves
Peter Cohan
-
July 23, 2009
Food Safety & the Electronics Supply Chain
John P. Brown
-
July 22, 2009
Q: Who Should Own Social CRM? A: Not Who You Think!
Graham Hill
-
July 21, 2009
Customer Experience: Managing it from start to finish
David Rich
-
July 21, 2009
Making an Impression in 120 Milliseconds
Colin Shaw
-
July 21, 2009
SaaS Solutions Make Customer Service “the Other R&D”
Vincent Deschamps
-
July 20, 2009
Health IT Can Alleviate Health Care’s Frequent Flier Problem
David St. Clair
-
July 20, 2009
Customer Experience Research and Customer Outcomes
Lynn Hunsaker
-
July 20, 2009
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