Working from home is a rare grand slam, game winning business trend. In the contact center and elsewhere, the transition from commute to telecommute...
The Wall Street Journal recently reported that research and development spending is holding steady in the current economic slump. According to the Journal, companies...
From a business standpoint, software as a service (SaaS) is all about operating vs. capital cost and rapid time-to-value. Fortune 500 enterprise companies can...