News Editor
News Editor
CustomerThink offers a free news posting service for press releases relevant to our community. To submit your press release to our news editor, send an email to [email protected] with the press release headline and main content in the email subject line and body, respectively. That's it! Approved press releases will appear in our news category within one business day of submission.
Vertex Strengthens Its Senior Management Team With New Board Appointments
LEADING international business process outsourcer Vertex has announced a series of new appointments to its executive board after the company was acquired by a...
Genesys Announces Gplus Adapter for Use With SAP(r) CRM Analytics Capabilities
* Genesys Becomes First Customer Interaction Management Software Suite to Tightly Integrate Analytics Processing and Customer Service with SAP NetWeaver® BI Wokingham, May 2, 2007...
Partners HealthCare Deploys Coradiant Performance Analytics Equipment
SAN DIEGO, May 1, 2007 – Coradiant, Inc. announced that Partners HealthCare joins a growing list of leading online providers in deploying Coradiant's Web.I...
Five9 Announces Support for Microsoft Vista
PLEASANTON, Calif. (April 30, 2007) — Five9, Inc., the leader in on-demand call center solutions, today announced that its Five9 Virtual Call Center™ solutions...
ProtoCall One Moves Into Fast-Growing Asia Pacific Contact Center Market
* Opens office in Sydney and appoints experienced contact centre specialist, Ian de Sousa, as Managing Consultant * ProtoCall One set on growth for 2007...
InsideView Announces Integration With LinkedIn
SAN BRUNO, CALIF. – May 1, 2007 – InsideView, the on-demand sales intelligence service provider, today announced integration of its Opportunity Intelligence technology...
Genesys and RightNow Deliver Integrated Customer Interaction Management Solution
* Genesys and RightNow Create Seamless Customer Experience Across the Internet and Contact Centre Wokingham, May 1, 2007 - RightNow® Technologies (NASDAQ: RNOW) and...
Talisma CIM 8.0 Enables Businesses To Proactively Improve the Customer Experience
Bellevue, WA – May 1, 2007 – Talisma® Corporation (www.talisma.com), the leading provider of Customer Interaction Management (CIM) solutions, today announced the release of...
Global Study: Customer Service Remains Critical to Profitability
Global Consumer Study Reveals that Customer Service Remains Critical to Profitability * Is Customer Service Getting Better or Worse? More than...
Web Analytics Breaks Into Mainstream
Enterprises increasingly see analytics as the "brains" behind e-marketing, but underestimate resources needed to execute Silver Spring, MD, USA – CMS Watch, a vendor-neutral analyst...
Princess Cruises Expands B2B Online Strategy with Alterian for Travel Agent Network
The Alterian Marketing Services Platform RSS component provides travel agents with immediate access to real time cruise line information CHICAGO, April 24th, 2007 – Alterian...
FrontRange Solutions Finalizes Acquisition of Enteo Software
IT Service Management Leader Adds Client Lifecycle Management Capabilities enabling Integrated Service Desk, Remediation, and Asset Management DUBLIN, CALIF. (April 30, 2007) – FrontRange...
Alternative Out-of-Home Media Spending Soars 27% to $1.69 Billion
Exclusive PQ Media Research: Alternative Out-of-Home Media Spending Soars 27% in 2006 to $1.69 Billion, With Accelerated 28% Growth Expected in 2007 First Source...
Research: Marketing Automation Increases Lead-to-Sales Conversion
For additional information: Maureen Miller Total Marketing Concepts, Inc. 732-747-5786 [email protected] Research: Marketing Automation Increases Lead-to-Sales Conversion Market2Lead Co-Sponsors Study of Marketing Automation Results SANTA…
Centive Receives 2007 CRM Excellence Award From Customer Interaction Solutions Magazine
Provider of the Most Widely Used On-Demand Sales Compensation Management Solution Recognized Two Consecutive Years for CRM Excellence BURLINGTON, Mass., April 27, 2007 — Centive,...
Paradial RealTunnel Selected by T-Com Innovation for IP connectivity
Paradial RealTunnel to be used by T-Com Innovation GmbH as Firewall/NAT traversal & media tunnelling solution for community platform services Oslo, Norway, April 27, 2007...
Market2Lead Releases New Version of On-Demand Marketing Automation Solution
Market2Lead Releases New Version of On-Demand Marketing Automation Solution Spring 07 Release Enhances Prospective Customer's Web Experience For additional information: Maureen Miller Total Marketing Concepts,…
SugarCRM Expands Support for Oracle Unbreakable Linux
Relationship Ensures Seamless Support for Oracle® Enterprise Linux Across SugarCRM Product Line CUPERTINO, Calif. – April 26, 2007– SugarCRM Inc., the world's leading provider of…
FTS Wins Excellence Award at Telestrategies’ Billing and OSS World 2007
FTS Granted Most Promising Company Award Billing & OSS World | April 26, 2007 | Chicago, IL | Booth 300: FTS (LSE: FTS), the...
CDC Software Completes Acquisition of Saratoga Systems
ATLANTA – Apr. 26, 2007 – CDC Software, a wholly owned subsidiary of CDC Corporation (NASDAQ: CHINA) and a provider of industry-specific enterprise software...