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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
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News
Authors
Top Authors
Top Authors by Topic
Advisors
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Free CX E-Book
Home
Enterprise Technology
Page 439
Enterprise Technology
My Take: Salesforce Acquires ExactTarget, Continues Marketing Automation Industry Consolidation
David Raab
-
June 4, 2013
BonitaBPM: where the open source rubber hits the BPM road
Theo Priestley
-
June 4, 2013
Salesforce.com acquires ExactTarget — Is this finally CRM 2.0?
Bob Thompson
-
June 4, 2013
Salesforce.com Bets Big on Marketing (Updated Marketing Technopoly Infographic)
Ed Hadley
-
June 4, 2013
SoftwareAG Process Forum: nice legs, shame about the face
Theo Priestley
-
June 3, 2013
Which Customer Loyalty Metric is the Best? My Interview with Jeff Olsen of Allegiance Radio
Bob Hayes
-
June 3, 2013
Is Digital Experience + Mobility = Apple Inc + Android?
Abhishek Singh
-
June 3, 2013
Matt’s App of the Week: GaggleAMP
Matt Heinz
-
June 2, 2013
The Case for Building a Customer Intelligence System : “A Little Rebellion is a Good Thing”
Gary Angel
-
June 1, 2013
Best of CRM: June 1st
Peter Chase
-
June 1, 2013
Pretailing to predict consumer trends
Vijay Dandapani
-
June 1, 2013
Big Data: moving from an ocean to stream culture will hurt analytics
Theo Priestley
-
June 1, 2013
Multi-Channel Experience Won’t Change Everything
Jeannie Walters
-
May 31, 2013
Neolane Interaction Tightly Integrates Real-Time and Outbound Marketing Campaigns
David Raab
-
May 31, 2013
A Digital Customer Experience Case Study: Sephora’s Supremacy
Michael Hinshaw
-
May 30, 2013
What is Your Finger Strategy? Reflections on Mobile, Social and Other Customer Strategies
Lior Arussy
-
May 30, 2013
How retailers go mobile and do it well – examples from Gilt, Zappos, Starbucks and more!
Ayo Omojola
-
May 30, 2013
CRM 2013: Growing Customers = Growing Revenues
Kfir Bar-Levav
-
May 30, 2013
The shifting sands of BPM expectations: the business outcome vs. the sales pitch
Theo Priestley
-
May 30, 2013
The Contextual Side of Customer Experience Analytics
Gregory Yankelovich
-
May 30, 2013
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