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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Customer Experience
Page 791
Customer Experience
How Oracle Uses Big Data to Improve the Customer Experience
Bob Hayes
-
May 1, 2012
Two dimensions of top percentile patient satisfaction
Kalina Janevska
-
April 30, 2012
Coalition Loyalty: What the Rest of the World Knows
Bryan Pearson
-
April 30, 2012
7 spring cleaning tips to strengthen your customer experience
Linda Ireland
-
April 30, 2012
Can You Predict Your Ideal Scenarios For Lead Nurturing?
Tony Zambito
-
April 29, 2012
cartridgesave.co.uk: an organisation that gets service and shows up as being caring
Maz Iqbal
-
April 29, 2012
A powwow for participative pricing?
Vijay Dandapani
-
April 28, 2012
Instagram vs. Kodak: Smart Customers Sidestep Stupid Companies
Michael Hinshaw
-
April 27, 2012
What Makes Successful Products, Services and Brands?
Michael Plishka
-
April 27, 2012
3D Thinking: A Dramatically Different Pizza Delivery!
Andy Hanselman
-
April 27, 2012
Start Managing Customers as an Asset
Jeanne Bliss
-
April 27, 2012
The Secret Ingredient? Passion.
Jeannie Walters
-
April 27, 2012
Why a Conversation Bridge Will Eventually Replace Your Toll Free Number
Eric Camulli
-
April 27, 2012
Kroger’s Prescription for Phone Relief
Lisa Biank Fasig
-
April 27, 2012
Gold Star for Customer Service Goes To CarPhone Warehouse
Steven Reeves
-
April 27, 2012
The Show Business side of Service Design
Joseph Dager
-
April 27, 2012
The evolution of the social media command center in Latin America #scrm
JesÚs Hoyos
-
April 26, 2012
Making Customers More Capable
Alan Gregerman
-
April 26, 2012
Employee Passion Drives Results
Annette Franz
-
April 26, 2012
2 CCO Priorities: Experience Reliability and Experience Innovation
Jeanne Bliss
-
April 26, 2012
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