What Makes Successful Products, Services and Brands?

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“If I eat a pink cake, the taste of it is pink; the light sugary perfume, the oiliness of the butter cream are the pink. Thus I eat the pink as I see the sugary.”

–(Jean-Paul Sartre, “The Hole,” in Existentialism and Human Emotions (New York: Carol Publishing Group, 1993), 89)

What do successful brands and innovative products/services have in common?

Hint: The solution comes via Sartre’s thoughts.

Answer: Consistency.

Think of it…

What would you do if you bit into an elegantly frosted, pink cake and it tasted of garlic?

How consistent is the message that comes from the experience of your company, service or product?

Do the textures, shapes, smells, sounds, flavors, and colors harmonize in creating the emotional experience that you want?

If your product is pink, does it taste pink?

Republished with author's permission from original post.

Michael Plishka
Michael Plishka is the President and Founder of ZenStorming Solutions, LLC an innovation design consultancy. He believes in co-design methodologies, sharing design thinking essentials - empowering people and companies to make a difference with their products and services.

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