Choose Rouge At Your Own Peril

Blog post by on July 28, 2014

Air Canada Rouge is the most incompetent airline. Here is a list of reasons every customer should be wary: -They inconvenienced me because I had to wait for my bag at baggage claim. The whole reason why …

The Modern CRM

Blog post by on July 27, 2014

Its Not Your Mother’s CRM Anymore CRM technologies are over two decades old. Companies first used them to provide “inside-out” efficiencies;operational efficiencies for sales, marketing and customer service organizations when interacting with customers. They aggregated customer data, …