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Mark Daoust

Mark Daoust
Daoust currently serves as Chief Customer Officer, EngageSmart Enterprise Solutions. In this role, he oversees Customer Success across EngageSmart’s Enterprise solutions. He has over 25 years of experience in the enterprise technology, with leadership roles at Hewlett-Packard Enterprise and Quickbase. Daoust earned his B.S. in Commerce from Santa Clara University and his M.B.A. from Boston College.

Role of Chief Customer Officer: Ensuring that Customer-Centricity is at the Heart of Business

The role of CCO has historically been viewed as a bridge between the customer and the business, primarily focusing on customer service and corporate...

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