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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Customer Engagement
Social Business
Page 309
Social Business
Best From Top 10 Authors of 2008
Bob Thompson
-
December 31, 2008
Influencing the Influencers
Bob Apollo
-
December 31, 2008
Customer Reviews Are a Great Experience Online. Why Not Apply Them Offline, Too?
Akin Arikan
-
December 26, 2008
Why You Need to Get Really Close to Your Customers in a Recession
Graham Hill
-
December 18, 2008
Put the Bunny Back in the Box
Rick Ferguson
-
December 2, 2008
Bootstrapping Your Customer-Centric Marketing Strategy
Alan See
-
December 1, 2008
Tough Times Call for Creativity and Reverse Targeting: Here’s How to Market in Real Time
Naras Eechambadi
-
November 25, 2008
Can Johnny Raise Money? How Public Schools Exploit Social Networks
Andrew Rudin
-
November 21, 2008
Blog Interactivity for Increased Brand Communication.
Vandana Ahuja
-
November 16, 2008
Online Customer Reviews: Do They Help or Hurt?
Akin Arikan
-
November 15, 2008
Take Three Bites at the Customer Value Cherry
Graham Hill
-
November 13, 2008
Why Circuit City Is Bankrupt and Best Buy Thrives
John Todor
-
November 12, 2008
Customer Experience Improvement Is Child’s Play
Alan See
-
November 10, 2008
Practical Ways to Use Web 2.0 in Your Business
John Todor
-
October 31, 2008
Three Social Media Strategies Can Stack the Deck in Your Favor When Prospects Search
John Todor
-
October 30, 2008
How Can an Awesome Online Experience Get Better? Here’s Some (Unsolicited) Web 2.0 Advice for Manhattan’s FreshDirect
Akin Arikan
-
October 30, 2008
A Troubled General Motors Blogs to Connect With Customers
Vandana Ahuja
-
October 16, 2008
Petco.com Finds Connecting Customers Stimulates Sales
John Todor
-
October 6, 2008
UPS Reduces the Hassle Factor and Increases Its Customers’ Profitability
John Todor
-
October 2, 2008
A Fundamental Change in Customer Relationships: Oracle’s Announcement
John Todor
-
September 25, 2008
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