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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Customer Engagement
Service and Support
Page 265
Service and Support
13 Steps to Better Customer Service in 2013
Teresa Allen
-
January 4, 2013
Is Your Customer Service Experience a Long Line to Customer Loyalty?
Laura Meredith
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January 3, 2013
The Strategic Role of the Call Center in a Recovering Economy
Peggy Carlaw
-
January 3, 2013
Zappos customer service ‘core values’ sets record for longest call
Cheryl Hanna
-
January 3, 2013
10 Ways to Transform Customer Service Experience in 2013
Gopal Devanahalli
-
January 3, 2013
4 Tips on How to Improve Customer Service Skills
Flavio Martins
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January 3, 2013
My 2013 Customer Service Wish List
Richard Shapiro
-
January 2, 2013
Five Customer Service Trends for 2013
Shep Hyken
-
January 2, 2013
Crowdsourcing Solutions For Difficult and Angry Customers
Robert Bacal
-
January 2, 2013
12 Customer Service Quotes to Inspire You in 2013
Tricia Morris
-
January 2, 2013
Reflections on customer-centricity and leadership
Maz Iqbal
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January 1, 2013
Will Your Customer Service Rank Among the Best or the Rest in 2013? [INFOGRAPHIC]
Tricia Morris
-
December 31, 2012
5 Top Customer Service Articles For the Week of December 31, 2012
Shep Hyken
-
December 31, 2012
A Customer’s Bill of Rights
Monique Castillo
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December 31, 2012
Build, Buy or Outsource Customer Service Solutions? Here’s An Approach To Help You Decide
Kate Leggett
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December 28, 2012
Send all of your Crazy Customers to Zappos Contact Center
Jim Rembach
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December 28, 2012
Customer Service, Customer Experience and Customer Expectations – 25 Statistics To Help You Reflect, Review and Refocus In 2013!
Andy Hanselman
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December 28, 2012
Why are companies grappling with basic customer service?
Christopher Brown
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December 27, 2012
Social Customer Service: With Great Power Comes Great Responsibility (Now Who Wants It?)
Tricia Morris
-
December 27, 2012
Your company’s viral service failure is your fault
Jeff Toister
-
December 26, 2012
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