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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
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Free CX E-Book
Home
Enterprise Technology
Customer Analytics
Page 143
Customer Analytics
Communispace Private Communities Enlighten Social Marketing at InterContinental Hotel Group
Bob Thompson
-
April 6, 2009
“Social Media Mindshare Report” Exposing Opportunity and Vulnerability for Enterprises
Axel Schultze
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April 6, 2009
What the Fuller Brush Man can Teach Us About Selling
James Hipkin
-
April 6, 2009
Revenue Models: Performance Based vs. Cash Upfront
Carson Poppenger
-
April 5, 2009
A Social Media War Story
Axel Schultze
-
April 4, 2009
Web 2.0: The End of the Beginning
Bob Thompson
-
April 4, 2009
Cash in the Attic: Unlocking Customer Value with CRM Technology
Richard Boardman
-
April 3, 2009
CBM News: Apple, Google, Costco and Amazon: Customer Loyalty’s Final Four
David Sims
-
April 2, 2009
Luring Back Former Customers: Triumph of Hope Over Intelligence?
Naras Eechambadi
-
April 2, 2009
Direct Mail: Is it Dead?
Carson Poppenger
-
April 2, 2009
Event Driven Marketing
Zaheen Bagasrawala
-
March 30, 2009
Is Print Advertising Dead?
Alan See
-
March 29, 2009
CBM News: Siperian, RightNow and the Army, YellowPin, KDB and Comrade Geithner
David Sims
-
March 26, 2009
Sell More by Reading Your Prospect’s “Digital Body Language”
Steve Woods
-
March 24, 2009
Use Marketing Analytics to Beat the Recession Blues
Naras Eechambadi
-
March 21, 2009
Customer Data Drives Successful Marketing & Innovation
Graham Hill
-
March 21, 2009
Building the Social Customer Service Experience
Bob Thompson
-
March 20, 2009
Blogs as Marketing Campaigns: Influencing and Mining Consumer Sentiment
Vandana Ahuja
-
March 19, 2009
CBM News: Salesforce, NetSuite, RightNow, QuickArrow and The $22.73 Bonus Scandal
David Sims
-
March 19, 2009
Twitter: Time to Dip Your Beak in the Water
Shaun Smith
-
March 18, 2009
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