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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Enterprise Technology
Customer Analytics
Page 112
Customer Analytics
Analytics and Big Data – Press pause on the Stairmaster
Gary Cokins
-
July 23, 2012
4 Excellent Big Data Case Studies
Harish Kotadia
-
July 22, 2012
Big Data: The Coming Sensor Data Driven Productivity Revolution
Harish Kotadia
-
July 21, 2012
Exclusive McKinsey Interview: Finding the Mountaintops in Your Markets
Bob Apollo
-
July 19, 2012
Analytics in a “city that works”
Gary Cokins
-
July 17, 2012
It’s the biggest customer challenge facing businesses today
Jim Rembach
-
July 13, 2012
Customer Insight & Analytics Exchange: highlights from Day 2
Maz Iqbal
-
July 12, 2012
10 Steps for Capturing Collective Intelligence with CRM
Dick Wooden
-
July 12, 2012
Customer Insight & Analytics Exchange: highlights from the first day
Maz Iqbal
-
July 11, 2012
Analytics admittance. Adults unaccompanied by minors.
Gary Cokins
-
July 9, 2012
How to Convince a Retailer to Sell Your Product with Lower Promo Allowance
Gregory Yankelovich
-
July 9, 2012
Missing Wood for Trees, Why Big Data Isn’t About the Big Data
Harish Kotadia
-
July 8, 2012
Big Data & Customer Experience
Chris Severn
-
July 5, 2012
The role of data in driving creativity
Nick Broomfield
-
July 2, 2012
$1,000,000 wasted on Speech Analytics was avoidable.
Jim Rembach
-
June 28, 2012
Building Teams for Digital Big Data, Buy vs. Build in Tag Management, and Social Media Measurement and CRM
Gary Angel
-
June 26, 2012
Board of directors’ dashboards – Navigation or naivet
Gary Cokins
-
June 25, 2012
Game Changing Combination: Big Data, Sales and Predictive CRM
Andrei Postoaca
-
June 24, 2012
Is customer management really so tough in retail financial services?
Merlin Stone
-
June 22, 2012
Analytics is like a dentist. It’s all in the inside.
Gary Cokins
-
June 19, 2012
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