Pooja Khanna is a Marketing And Training Manager at Sedate Technologies specialized in developing fully responsive themes and websites. She has a passion for WordPress and user interface design and enjoys working with a variety of entrepreneur and small business all over the world.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.