Maneesh Sharma

How to upgrade customer experience in the automotive industry during a pandemic?

The pandemic is still not in a mood to leave us alone. Everybody is struggling in some of the other ways in life. The same goes for businesses. Therefore, this is the time for businesses to brush up their skills in customer satisfaction and...

How outsourcing can help you serve your customers better?

While it is an old practice to opt for HR outsourcing when companies are planning to expand their human resources, but there are a lot of other things that can be done easily if we outsource them. One such thing is customer support. There...

3 Reasons Why Having FEWER Clients Is Better For Business

While striving to take your business to new heights, most people’s first instinct is to focus all of their energy on onboarding new clients. After all, more clients means more money, right? Well, not always. Sometimes, the steps to success are counter-intuitive, with many...

3 Specialty Digital Marketing Tools to Enhance Your Customer Acquisition

Assuming you’ve got your online marketing infrastructure in place - your CRM, your task management, your email marketing, your social media dashboard - it might be time to think of what’s next; what more can I do to refine the process of customer acquisition? Thinking...

How to Boost SMB Customer Retention With Better Collaboration

Retention is vital for every business in every era, but today there’s more riding on it than ever before. Thanks to the pandemic-induced economic crisis, it’s a lot harder to attract new customers than to hold on to the existing ones. Your current customers...

5 Marketing Techniques to Reach Disabled Customers

The global disability marketing is gigantic. It is about the size of China having 1.3 billion population and 2.3 billion potential consumers that include friends and family of the disabled people. This sector controls more than $8 trillion of annual disposable income. Reaching disabled...

How Small Businesses Can Ramp Up Customer Retention Even During a Pandemic

Customer retention is a crucial, but often overlooked, aspect of any business strategy. Acquisition tends to get the lion’s share of your attention, mainly because it feels so good to watch your customer base growing, but while acquisition always matters, retention is fundamental to...

Refresh your customer experience strategies with these tips and tricks

Providing an unforgettable customer experience is an important factor for the success of new businesses, the task is tricky, but not impossible. Budding entrepreneurs try numerous things like CRM tools, wow boosting services that are expected to help startups gain lucrative opportunities. But most...

Crazy mistakes of budding entrepreneurs on their journey to make a customer centric brand

Take an example of any leading brand or company, what makes them the giants that they are today? For any budding entrepreneur, this is a big question. How did companies like Amazon create such a huge impact on their customers? Before you move any...

How to boost customer engagement through email

Despite the ever-expanding choice of new consumer touchpoints available in the digital age, email still remains one of the most engaging promotional mediums available to today’s businesses. Source Niche or sector aside, email is a potent means of grabbing the attention of both prospective and…

Tips to anticipate the needs of the customers during this pandemic

The world is witnessing a gigantic crisis at this moment. There is a sudden shift in the mindset of everyone around us including the customers. Therefore, it can be a tough time for business owners or corporates. It’s crazy how things change in a...

Are You Missing Out on These 5 Most Powerful Social Media Strategies?

Large and active following on social media is the biggest weapon of your digital marketing strategy. Social media platforms have been flooded with users and user-generated content. Leveraging this to your advantage could help you attract new leads and improve your relationship with existing...

How can blockchain transform traditional business?

While being an entrepreneur in the tech industry isn’t the same as being an entrepreneur in some other industry, there are a few things that remain constant, regardless of the business you’re in. You still want to use the best techniques and technologies available...

Understanding Omni-Channel Customer Serviceability

Source: Unsplash.com Understanding that a business is all about commitment, trust and quality is essential. A brand is a promise, it is a promise to your customer, to meet or exceed their expectations, across their journey with you. See even if you are a brand,...

10 Tips for Your Next Software Development Collaboration

Working with a software development company is like a marriage: Both parties need to work at it because divorce is expensive and leaves both parties worse off. In that case, a marriage in which both parties are located five thousand miles apart will surely be...

Why is it Important to Schedule Staff

A staff schedule might seem unnecessary when running a business, especially if it is brand new. You might sometimes wonder if just winging it every day or having a brief schedule in your mind might actually provide better results. But I can assure you...

How to Use Your Knowledge Base as an SEO Tool

When someone is looking at your software or product, it doesn’t matter whether or not they’re already a customer. It doesn’t matter whether they already know how to find your website. And it doesn’t matter how easy-to-navigate you’ve made your website and help center. Chances...

Ways to predict the future of new launched product?

Launching a new product is always a matter of deep discussion and proper planning. An entrepreneur has to look into various factors which decide and defines the future of the product, how it should look like, what would be its special features or specifications,...

Usefulness of Customer service manager for the customers

A customer service manager ensures that the needs of their customers are being satisfied or fulfilled. Their primary work is to provide exceptional customer services and to promote this idea throughout the business you work for and buyer's guide you studied before. You may work...

How a management should plan strategies for better customer service?

Almost all big companies around the world are now practising down to business customer services, where customer needs and opinions predicted and met, rather than simply reacting to request for service. This is great for customers, as little or no effort is required to maintain...

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