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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
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Free CX E-Book
Home
Enterprise Technology
Customer Analytics
Page 110
Customer Analytics
Big Data Provides Big Insights for U.S. Hospitals
Bob Hayes
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September 20, 2012
Predictive analytics – Don’t make this mistake
Leslie Pagel
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September 18, 2012
Tracking customers in real time
Vijay Dandapani
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September 15, 2012
BI and marketing should be peanut butter and jelly (interview)
Scott Brinker
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September 14, 2012
CRM Lessons for Big Data
Qaalfa Dibeehi
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September 10, 2012
What are your customers going to do?
Kitty Radcliff
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September 10, 2012
Stop Wrestling Records: The Case For Transforming Data
Adam Honig
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September 7, 2012
Visualizing Insights
Andrea Meyer
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September 6, 2012
Big Data and Analytics in a Customer-Focused Enterprise: Inside Scoop with Karl Rexer
Karl Rexer
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September 4, 2012
Big Data: you don’t need a data scientist, you need a data plumber
Theo Priestley
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September 2, 2012
Granularity from big data
Vijay Dandapani
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September 1, 2012
Customer Due Diligence Done the Right Way
Phil Bounsall
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August 31, 2012
Big data insight into customers behaviour can be good but immersion and observation are better
Adrian Swinscoe
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August 27, 2012
Why Customer Insight Matters To Every Customer Service Leader
Martin Hill-Wilson
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August 27, 2012
Ecco Experience Repeats Key Lessons in Good Data Use
Bryan Pearson
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August 27, 2012
Seven profitable opportunities for sensors that could reshape our world
Bruce Kasanoff
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August 27, 2012
The Essential Measurement Infrastructure for Ecommerce & Merchandising Analytics
Gary Angel
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August 27, 2012
How Mobile Operators are Mining Big Data
Paul Barsch
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August 24, 2012
Tearing down the ivory tower: Can Big Data succeed where BPM has failed ?
Theo Priestley
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August 24, 2012
Ways to get an extra buck from existing reports
Eshwar C
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August 22, 2012
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