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eGain Fuels Knowledge-Powered Customer Service at British Gas

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CDC Software Adds Seven New Strategic Resellers for Key Vertical Industries as Part of Expansion Plans in China

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Unilever’s Online Self-Service Takes Off with Astute Solutions’ RealDialog

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Another Webinar Listing Service – webinar-directory.com

Peter Cohan -

ParadyszMatera Names Rob Stagno as President, Paradysz Analytics

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nGenera CIM Placed in Visionaries Quadrant of 2009 Magic Quadrant for eService Suites

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Not Your Father’s Sales Book, “Selling to the C-Suite,” Reveals What Every Executive Wants You to Know about Selling...

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Altitude Software Fosters Innovative Contact Center Business Models in Central and Eastern Europe

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Phones 4u Chooses Communicator Corp For Email Marketing

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The path to Social CRM: Do you have a Portfolio of Real Options?

Wim Rampen -

Customer Buying Patterns have Changed. What’s Your Plan?

John Todor -

Articulating Your Value

John Kaplan -

TouchLogic White Paper: The Impact of Customer-Focused Communications on Customer Retention

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Belkin’s Conserve Surge with Timer Reduces Energy-Related IT Costs at the Workstation

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Caiway in the Netherlands Selects LogNet Group for Customer Management and Billing

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Gilbane Group Appoints Bill Trippe VP, Content Strategies

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Epiq Systems Launches IQ Review(TM) Enabling Attorneys to Evaluate Critical Documents Earlier

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Edgewater Named to Software 500

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Let The U.S. Army Fight For Your Customer Loyalty

David Sims -

Attensity Group Enhances Social Media Capabilities with Attensity Cloud, to Enable Organizations to Monitor, Analyze and Respond

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