Caiway in the Netherlands Selects LogNet Group for Customer Management and Billing

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LogNet Group to provide multiple play solution for digital television,
internet and telephony services and packages

Yoqneam, Israel (September 29, 2009) – LogNet Group, a global provider of
customer management and billing solutions for leading services providers
worldwide, announced today that the company has been selected by Caiway in
the Netherlands to implement its multiple play customer management and
billing solution.

Caiway provides digital television, internet and telephony services over IP
networks to local markets throughout the Netherlands. LogNet will deploy its
MaxBill product suite to support Caiway’s growing subscriber base with a
unified framework for customer management, order management, product
management, billing and invoicing. The MaxBill product suite will enable
Caiway to independently and dynamically bundle its communications services
into competitively priced and uniquely designed packages. The deployment of
MaxBill will replace Caiway’s internal legacy system.

“During the selection phase Lognet proved to have an excellent understanding
of our specific issues and challenges,” explained Aart Verbree, CEO at
Caiway. “Right from the start there was a strong connection between Lognet
and Caiway. Both parties are very open and transparent and the product fits
nicely into Caiway’s current architecture. These aspects form the basis for
a sustainable relationship.”

“We are very pleased that Caiway has placed its trust in LogNet and has
selected our multiple play solution,” said Kirill Rechter, CEO of the
Customer Care and Billing Division at LogNet Group. “We have strong
expectations for continued growth in the multiple play market space as more
service providers expand their service offerings and require efficient
customer management and billing solutions to facilitate their business
growth.”

About LogNet Group
LogNet Group empowers leading service providers worldwide navigate their
businesses to greater profits. By providing a range of innovative customer
management and billing solutions, LogNet enables service providers to
deliver a personalized and profitable customer experience, expand service
and product offerings and increase operational efficiency. LogNet solutions
are based on a modular product portfolio that includes billing, rating,
product catalog, CRM, self care, e-billing and data analysis. LogNet has
designed and deployed over 50 complex customer management and billing
solutions for communications, utilities, financial and transportation
service providers worldwide. LogNet is headquartered in Israel and has
offices and representation across EMEA, APAC and Americas.

About Caiway
Caiway is the Dutch service provider for the districts of Westland and
Midden-Delfland, as well as for the towns of Schiedam, Maassluis, Aalsmeer,
Uithoorn, IJsselstein, Benschop, Oudenbosch, Doorn and the ‘Wateringse Veld’
quarter in The Hague. Caiway also supplies digital radio and television
services to cable operators in the towns of Loenen, Hilvarenbeek and the
district of Gouda. In all, Caiway offers radio and television services to
over 143,000 subscribers, of which 75,000 subscribed to internet services
and 28,000 to telephone (VoIP) services as well. For more information,
please visit www.caiw.nl.

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