Everest Complaint Management System Moves to the Web


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Scottsdale, AZ May 19, 2008 — Lynk Software, a leading provider of customer service business solutions, today announced the introduction of Everest 6.0. Everest 6.0 extends the popular Everest customer complaint management solution onto a full web-based platform. Lynk Software introduced the Everest Solutions Series to help businesses and organizations refine and enhance their internal and external customer relationships.

“Everest 6.0 is centered on flexibility and accessibility so that organizations can maximize the potential of every single customer relationship,” said Roy Kingsley, President of Lynk Software. “Most companies understand the value and importance of maximizing customer satisfaction and lifting customer satisfaction and related loyalty metrics. Everest was developed with this principal in mind and Everest 6.0 extends the usability of this customer-focused solution and facilitates new levels of interactive customer communications.”

Red Gold is one of the largest providers of tomato products and use Everest to enhance customer relationships. “Everest facilitates the reporting requirements for Red Gold’s quality assurance to explore patterns and trends in customer complaints. Other departments including sales, research and shipping are all engaged through the customer focused quality standards that Everest helps us to maintain. With Everest we can now rapidly respond to internal departments’ quality issues.”

Everest 6.0 is a customer interaction solution that can be customized by organizations to meet the demands of any industry, such as manufacturing, health care, food processing, financial services, government, education and more.

OneSteel, a large vertically integrated manufacturing organization stated: “We have implemented the Everest complaint management system across all OneSteel Manufacturing units in a timetable that I did not imagine possible…The system never ceases to amaze me in its flexibility, and coupled with Lynk’s responses to our requests, the entire exercise has been a joy to work on.”

About Lynk Software:
Lynk Software is an industry leader in the field of customer complaint management and customer service software. Their flagship product ‘Everest – Customer Focused Quality’ is used by some of the nation’s largest organizations. Lynk Software was founded in 1970 and has continually been on the cutting edge of business software development. For more information on Lynk Software and its Everest product, visit www.lynksoftware.com or call (480) 998-1933.

Contact Information:
Roy Kingsley
Lynk Software

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