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Mimosa Announces Support of EDRM XML Standard for Easy Transfer of Information Throughout the eDiscovery Process

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Industry Experts Present on Criticality Of Information Recovery Management at Asigra Innovations Conference

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Fuze Digital Solutions Is First in Web Self-Service Industry to Award Users

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The Venus and Mars Thing in Social Media

John Todor -

Service Is Marketing

Randy Saunders -

Two Sage Software Customers Win Technology ROI Awards From Nucleus Research

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Maximizing Your Price in a Soft Economy

Mark Hunter -

Selling With Your Personality

Mark Hunter -

Altitude Software Enables Germany’s Adm Group to Deliver Customized Contact Center Solution for T-COM’s Hotline in Record Time

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CEM in the Contact Center

Shaun Smith -

Blue Cross Blue Shield of Minnesota Enables Enterprise Content Management Improvement with Oracle Universal Content Management

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Allegiance Engage Platform Adopted by Leading Companies in Financial, Healthcare and Manufacturing Industries

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Consumer Internet Traffic Exceeds That of Business, and It Matters

John Todor -

SBS Group Tops Accounting Technology’s 2008 VAR 100

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The On-Demand Economy

Denis Pombriant -

EGain Marks the 10th Anniversary of Delivering On-Demand Software for Customer Service Management

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Earning Customer Trust–and Trusting the Customer

Alan See -

What CRM Was Supposed to Be–and From the Government!

Barry Goldberg -

Wrong Person: Dsicmm Study Finds Poor Quality Threatening Transpromotions

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Altitude Software Voted “Best Customer Service Software Vendor” in Fast Growth Contact Center Services Market

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